Privacy Policy
This website is operated by Inside Out (Strategic Behaviourists) Limited. We are registered with the Information Commissioner’s Office Reg: Z1347217. We take your privacy seriously therefore we urge you to read this policy very carefully because it contains important information about:
Who we are,
How and why we collect, store, use and share personal information,
Your rights in relation to your personal information, and
How to contact us and supervisory authorities in the event that you have a complaint.
Who we are:
Inside Out (Strategic Behaviourists) Limited (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so, we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
The personal information we collect and use:
a) Personal information you provide to us:
We collect the following personal information that you provide to us:
Name
Address
Email Address
Some examples of when we collect this information include:
Website enquiry form
When you are a client
b) Personal information you provide about third parties:
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
Shall consent on their behalf to the processing of their personal data;
Shall receive any data protection notices on their behalf; and
Shall consent on their behalf to the transfer of their personal data abroad.
c) Cookies and similar technologies:
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.
For example we may use cookies to monitor and/or collect the following information:
How many times a user visits the site
Which pages a user visits
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
How we use your personal information:
We collect information about our users for the following purposes:
Identify you
Conduct research
Statistical analysis
Who your information may be shared with:
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity.
Third Party Processors.
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers:
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
Propria Consulting Ltd (trading as Tickety Boo) Reg. UK Co. 15332250. You can contact Tickety Boo and view their privacy policy here: https://www.propria.io/privacy-policy. Tickety Boo are registered with the ICO Reg: ZB660250 their Data Protection Officer can be emailed at: enquiries@propria.io
Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”
Whether personal information has to be provided by you, and if so why:
The provision of the following information is required from you:
Name
Address
Email Address
This is to enable us to do the following:
Name and Address In order to contact you in relation to services required/provided.
Email In order to contact you in relation to services required/provided.
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal information will be kept:
We will hold your personal information for the following periods:
Website Enquiry Form: Name, Address and Email address are held for 1 year.
The duration that you are a client.
Reasons we can collect and use your personal information:
We rely on the following as the lawful basis on which we collect and use your personal information:
You are a client
Legitimate interests
The legitimate interests relied upon are as follows:
Keep in contact with you regarding something in which you have expressed an interest.
Keeping your information secure:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
User account access is controlled by a unique username and password.
Website data is encrypted using SSL.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfers of your information out of the EEA:
We will not transfer your personal information outside of the EEA at any time.
What rights do you have?
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
Fair processing of information and transparency over how we use your use personal information.
Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address.
Require us to correct any mistakes in your information which we hold.
Require the erasure of personal information concerning you in certain situations.
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
Object at any time to processing of personal information concerning you for direct marketing.
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
Object in certain other situations to our continued processing of your personal information.
Otherwise restrict our processing of your personal information in certain circumstances.
Claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
Email, call or write to us.
Let us have enough information to identify you.
Let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill).
Let us know the information to which your request relates.
From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
How to complain:
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to the privacy policy:
This privacy policy was published on 12/02/2024.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by a notice in the news section of the website, or by email.
Contacting us:
If you have any questions about this policy or the information we hold about you, please contact our Data Protection Officer – Anna Romeling at:
e-mail: annaromeling@insideout.biz
post: Inside Out (Strategic Behaviourists) Limited, Egerton House, Hoole Road, Chester, CH2 3NJ
telephone: 01844 214646